Buying a new home is a big moment and it should feel exciting, not overwhelming. From the moment you reserve your property to the day we hand you the keys, our team is here to guide you, support you, and make the entire process feel simple and clear.
Choosing Your New Build Development & Plot
The first step is selecting the right development and home design that meets your preferences and lifestyle. Whether you’re looking for a city-based apartment or a suburban family home, make sure to research different housing developers, their available plots, and the community where the developments are located.
Reserving Your Home
Once you’ve found the home that’s right for you, the next step is to reserve it. From here, we’ll guide you through the next steps and make sure everything is in place to keep your purchase moving forward smoothly.
Getting to Know Your Home
Before anything is finalised, we’ll invite you to a Familiarisation Meeting with our team on site, an important step where everything comes together.
During this meeting, you’ll be guided through the full detail of your home, including layouts, specifications, materials, and technical drawings. It’s your opportunity to ask questions, explore your choices, and feel completely confident in every aspect of your new home.
Financing Your Home
Once your home is reserved, the next step is making sure everything is in place financially.
Whether you already have a mortgage agreed, are a cash buyer or are just starting the process, we’re here to help guide you. We can introduce you to trusted independent mortgage advisors who will help you find the right option for your circumstances and support you through the application process.
Moving Through the Legal Process
With your home reserved, the legal process begins. In Scotland, this is known as concluding missives - a formal agreement between buyer and seller.
Your solicitor will guide you through each step, ensuring everything is clear and straightforward. If you don’t already have a solicitor, we can connect you with trusted professionals we regularly work with. Our aim is to keep things progressing smoothly, with missives typically concluded within 21 days.
Fees and Deposits
Once the contracts are finalised, the remaining deposit is paid through your solicitor and help securely until completion. Both your initial reservation fee and deposit are then deducted from the final purchase price.
Watching Your Home Take Shape
As your home progresses, we’ll keep you closely updated. You’ll receive regular communication from our team, along with an anticipated completion date based on the stage of construction.
Alongside regular updates from our team, you’ll have access to your own client portal, where you can follow key milestones, view updates, and stay connected to your home as it takes shape.
At the right point, we’ll invite you to a Home Demonstration Meeting. This is a dedicated session where we walk you through your new home, showing you how everything works and making sure you feel completely comfortable before moving in.
Making It Your Own
One of the most exciting parts of the journey is personalising your home.
Depending on the stage of build, you’ll be invited to an Options Meeting with our Sales Executive, where you can explore choices such as kitchens, tiling, and additional upgrades. We will guide you through every option to help you create a space that truly feels like yours.
Visiting Your Home
We understand you’ll want to see your home as it comes to life. That’s why we offer guided site visits during construction, once it’s safe to do so.
These visits are arranged by appointment and carried out with full support from our team, ensuring everything is both safe and enjoyable as you watch your future home take shape.
The Final Details and Completion
As your home nears completion, we’ll carry out a full demonstration with you, walking through each room together to ensure everything meets our standards, and yours.
If anything needs attention, it will be resolved before handover. You’ll also receive your Homeowner Handbook, giving you everything you need to settle in and look after your new home from day one.
On completion day, we’ll be there to welcome you.
Meter readings will be taken, final details handled, and then the moment you’ve been waiting for, receiving the keys to your new home! Even then, our support doesn’t stop. Our team remains on hand to help with any questions as you settle in.
After You Move In
We understand that as you begin living in your home, you may notice small items that need attention. You’ll have a 10-day period after moving in to provide us with any snagging items, and our team will ensure these are addressed as quickly as possible.
To make things even easier, snagging items can be submitted directly through your client portal, allowing you to log any issues and track progress in one place.
